Privacy Policy

Effective Date: July 10, 2026 Wire Connect Inc. (“Wire Connect,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, submit forms, request services, or communicate with us regarding our low voltage contracting, VoIP provider, and telecommunications services. Wire Connect Inc. 3056 44th St San Diego, CA 92105 Website: https://wireconnect.net Phone: (619) 317-0007 Email: support@wireconnect.net ## Information We Collect We may collect personal and business information that you voluntarily provide to us, including when you fill out contact forms, request a quote, ask a question, schedule service, subscribe to communications, or contact us by phone, email, or through our website. This information may include: – Name – Business name – Email address – Phone number – Service address or billing address – Details about your inquiry or requested services – Project information related to low voltage, VoIP, or telecommunications needs – Communications you send to us – Customer account or service-related information We may also collect certain technical information automatically when you visit our website, including: – IP address – Browser type – Device information – Operating system – Pages visited – Time and date of visit – Referring website – Website usage and analytics data ## How We Use Your Information Wire Connect Inc. uses the information we collect to: – Respond to customer inquiries and contact form submissions – Provide estimates, quotes, consultations, and service information – Schedule, manage, and complete service appointments – Deliver low voltage, VoIP, and telecommunications services – Communicate with customers about projects, accounts, and support requests – Improve our website, customer service, and business operations – Process billing, payments, and administrative tasks – Maintain records for business, legal, and compliance purposes – Protect against fraud, unauthorized activity, or misuse of our website and services ## Contact Forms and Customer Inquiries When you submit information through our website contact forms or contact us directly, we use the information you provide to respond to your inquiry and provide requested information or services. Please do not submit sensitive personal information through website forms unless it is necessary for your request. ## Cookies and Website Analytics Our website may use cookies, tracking technologies, and analytics tools to improve website performance, understand visitor behavior, and enhance user experience. Cookies are small files stored on your device that help us analyze website traffic and remember certain preferences. We may use third-party analytics providers, such as Google Analytics or similar services, to collect information about how visitors use our website. These tools may collect information such as your IP address, device type, browser type, pages visited, and time spent on the website. You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled. ## Sharing of Information Wire Connect Inc. does not sell your personal information. We may share information only when necessary for legitimate business purposes, including: – With service providers who help operate our website, business systems, communications, analytics, or customer support – With vendors, subcontractors, or partners involved in providing requested services – To comply with legal obligations, court orders, regulations, or law enforcement requests – To protect the rights, safety, property, or security of Wire Connect Inc., our customers, or others – In connection with a business transaction, such as a merger, acquisition, or sale of business assets No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. ## Data Protection and Security We take reasonable administrative, technical, and physical measures to protect the information we collect from unauthorized access, disclosure, alteration, loss, or misuse. While we work to protect your information, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. ## Data Retention We retain personal and business information for as long as necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. ## California Privacy Rights Wire Connect Inc. is based in California and respects applicable California privacy laws. California residents may have certain rights regarding their personal information, including the right to request access to the information we maintain, request correction or deletion of certain information, and request information about how personal information is collected, used, or disclosed. To submit a privacy-related request, please contact us using the information below. We may need to verify your identity before processing your request. ## Third-Party Websites Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. ## Children’s Privacy Our website and services are intended for business customers and adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take appropriate steps to delete it. ## Updates to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of our website or services after updates are posted means you accept the revised policy. ## Contact Us If you have any questions about this Privacy Policy or how your information is handled, please contact us: Wire Connect Inc. 3056 44th St San Diego, CA 92105 Phone: (619) 317-0007 Email: support@wireconnect.net Website: https://wireconnect.net